Auth0 Guide

Guide is an AI-powered chatbot that can answer your questions about Auth0. It sources information from our Documentation, Blog, and Community.

You can ask Guide a question (for example, “How do I set up passkeys?”) and it will respond with a summarized answer and provide links to relevant documentation.

How Guide works

Guide processes your message to determine what you’re asking for, searches Auth0 sources for relevant information, then generates a summarized response based on what it found along with links to the referenced materials.

Use Guide

You can access Guide by selecting the Ask Guide button in the top-right corner of the Auth0 Dashboard.

Select the Ask Guide button in the top-right corner of the Auth0 Dashboard to open it.

Questions Guide can answer

Guide can answer questions that relate to the Auth0 product and platform, such as:

  • What is Universal Login?

  • How do I enable single sign-on integrations?

  • How do I set up passkeys?

Guide can answer questions that relate to the Auth0 product and platform.

Questions Guide cannot answer

Guide cannot answer questions that do not relate to the Auth0 product or platform, or are specific to your tenant or configuration, such as:

  • What connections do I have enabled?

  • How many users logged in to my application last month?

  • Which is better? Vim or Emacs?

Disable Guide

You can disable Guide in your tenant by contacting Auth0 Support.

Data security in Guide

Your messages are safeguarded by Okta’s enterprise-grade security and compliance standards.

Guide does:

  • Use provided messages to search public Auth0 sources for relevant information.

Guide does not:

  • Access your account or tenant data.

  • Use provided messages for LLM training purposes.

  • Share your messages with third parties.

How does Guide avoid AI hallucinations?

Guide builds responses using content authored by Auth0 and includes links to the documents referenced in all responses. You can follow any referenced link to verify the original source data and learn additional information.