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New Sign-Up Customizations Now in Early Access

Tailor registration flows to maximize conversion while meeting business requirements.

October 26, 2023

Sign-up and login are two critical entity points for your business. They not only provide a means for your company to collect customer data, present and collect consent, and authenticate and verify users and their data, but they also serve as moments to establish brand image and trust. Because of that, these experiences need to be localized, branded, and consistent for your customers and would-be customers.

For each company, this will be different. This means that companies require the flexibility to modify sign-up and login forms with additional fields and elements to address their unique use cases, business needs, evolving regulatory requirements, and customer demands for transparent, convenient, and personalized experiences.

And with that, we’re excited to announce that new sign-up customization capabilities are now available in early access within our Universal Login experience! This flexibility will ensure that our customers can tailor their sign-up flows to meet their specific use cases.

How Does It Work?

Customers can customize existing signup prompts by adding custom content and form elements to meet diverse customer preferences, business, localization, and internationalization requirements. No need to host your own pages, which introduce different URLs and separate code bases that slow time to market and create an inconsistent customer experience.

This includes client and server-side validation, leveraging the Pre User Registration trigger, to ensure that required data, such as Terms of Service acceptance, are completed and validated before completing the signup process.

How Does It Work

What Use Cases Are Supported?

The initial early access release will provide support for various use cases, including:

  • Collect necessary customer data (name, phone number, email, preferences, consent, etc.)
  • Present Terms of Service/Privacy policy and opt-in before signing up
  • Display marketing information and trust signals with URLs and/or images
  • Add custom text, links, images, URLs, etc.
  • Localize or customize custom text in different languages (Note: EA release may not include a full scope of localization capabilities)
  • Experiment with different designs, copies, and elements

How Can You Apply?

If you are interested in joining the early access program, please reach out to your account manager.

Any products, features, or functionality referenced in this material that are not currently generally available may not be delivered on time or at all. Product roadmaps do not represent a commitment, obligation, or promise to deliver any product, feature, or functionality, and you should not rely on them to make your purchase decisions.

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